Cookie Policy

www.hotcakes.com ("our Website") is a website owned and operated by Hotcakes Rock Limited (“We, Our, Us”).

Our website uses cookies to distinguish you from other users of the site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies Used on our Website

Cookies are used throughout our website, we use cookies to recognize you and your preferences, improve our site's performance and collect analytical information for ourselves and our business partners.

The types of cookies used on our website can generally be put into one of the following categories:

'Session cookies' allow us to track your actions during a single browsing session; they will only stay on your device until you stop browsing and they do not remain on your device afterwards.

'Persistent cookies' allow us to authenticate you and to remember your preferences, they help us to improve your experience on our site. These cookies remain on your device between sessions until they expire or are deleted.

Session and persistent cookies can be either first or third party cookies. First party cookies are cookies that belong to us and that we place on your device. Third-party cookies are cookies that another party places on your device when you visit our site. Please note that we don’t have control over how third-party cookies are used, you should check the third party’s website for more information about how they use cookies.

We use the following cookies:

Strictly Necessary Cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/Performance Cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting/Advertising Cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Social Media Cookies. These cookies are used to enhance your internet experience and to make the sharing of content easier by linking to third party social media service providers such as Facebook, Twitter or Google+. Please note that we do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name
First or Third Party Cookie
Persistent or Session Cookie
Purpose
Google analytics Third party Session These cookies are used to track how users interact with the website. They help us collect and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times.
Site login First party Persistent These cookies allow you to stay logged in once logging in to the site, for further visits
Managing Cookies

Cookies are used throughout our website, the Help menu on the menu bar of most browsers will tell you how to enable, disable or delete cookies. However, because cookies allow you to take advantage of some of the website's essential features, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site, therefore we recommend you leave them turned on. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

You can find more information about cookies and how to change your browser cookie settings at www.allaboutcookies.org.

Changes

This policy is correct as of 02/04/2015. We reserve the right to change this policy at any time.

Contact

If you have any queries, please contact us at information@hotcakes.com.